Returns & Exchanges
At The Candle Bar, we want you to love every scent you bring home. If you are not completely satisfied with your purchase, you can return your unused items within 30 days of delivery for a full refund.
1
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
2
Pack Your Items
Carefully wrap your unused candles in their original packaging to ensure they are protected from damage during transit.
3
Ship It Back
Print your prepaid shipping label and drop off the package at any authorized carrier location.
4
Receive Your Refund
Once our team inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing